Technology

The Death of the Application

The Death of the Application Why Everything We Built Was a Workaround — And What Comes Next What if everything we know about enterprise software design is about to become obsolete? For forty+ years, we’ve built systems around a single assumption: humans need interfaces to accomplish tasks. We’ve designed screens, workflows, navigation patterns, and training programs — all because software couldn’t understand what users actually wanted. That assumption is dying. And it’s taking the traditional …

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The Case for AI Shopkeepers: Why Agentic Commerce Is Solving the Wrong Problem

Everyone’s racing to build AI that shops for you. I think they’re solving the wrong problem. Over the past few months, I’ve been watching the agentic commerce space explode. OpenAI partnered with Target. Amazon launched “Buy For Me.” Google is building price tracking into its AI. Startups like Perplexity and Daydream are positioning themselves as your personal shopping agents. The pitch is compelling: AI that researches products, compares prices, and executes purchases on your behalf. …

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The Eureka Moment: When AI Pair Programming Actually Delivers

I recently wrote about how AI coding assistants are changing the build vs. buy equation, arguing that the traditional “buy first” approach is becoming outdated. But theory is one thing, practice is another. This week, I lived that theory. I completely rebuilt a production AI system with Claude Code in less than a week – and experienced what felt like the future of software development. This wasn’t just faster coding; it was a fundamentally different way …

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Why Business Context Is a Force Multiplier for Technical People

Most technical people — whether they’re building software, managing infrastructure, designing data pipelines, or optimizing algorithms — focus heavily on mastering the tools and frameworks of their craft. That makes sense; strong technical skills are the foundation of the role. But there’s a hidden force that can dramatically amplify the impact of those skills: deep understanding of the business context. When a technical professional understands why the business operates the way it does, the technical work changes. Decisions …

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Why a SaaS Tool Won’t Implement Itself

We’ve all been there. An organization is stuck in legacy, processes are inefficient, and it takes an army of people to get things don. The solution? Buy a tool. And not just any tool — a SaaS product with a sleek interface, strong G2/Gartner reviews, and a demo that makes the future look like it will build itself. Contracts are signed. Seats are provisioned. Invites are sent. Then, weeks go by and very little changes. …

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