Data Experiences, Not Data Feeds

Most data teams measure success by what they deliver — dashboards shipped, tickets closed, SLAs met. But the real measure is whether the experience you create improves confidence, speed, and quality of decision-making for the people you serve. Inspired by a recent HBR piece on learning from your biggest fans, this post explores what it means to build data experiences, not just data feeds.

The Mainframe Is Calling

AI is collapsing the cost to build software. The big vendors are scrambling to respond — but the playbook they’re reaching for is 50 years old. From personalized monoliths to carrier wars, here’s how the enterprise software industry is about to replay history.

The Death of the Application

The Death of the Application Why Everything We Built Was a Workaround — And What Comes Next What if everything we know about enterprise software design is about to become obsolete? For forty+ years, we’ve built systems around a single assumption: humans need interfaces to accomplish tasks. We’ve designed screens, workflows, navigation patterns, and training programs — all because software couldn’t understand what users actually wanted. That assumption is dying. And it’s taking the traditional …

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The Case for AI Shopkeepers: Why Agentic Commerce Is Solving the Wrong Problem

Everyone’s racing to build AI that shops for you. I think they’re solving the wrong problem. Over the past few months, I’ve been watching the agentic commerce space explode. OpenAI partnered with Target. Amazon launched “Buy For Me.” Google is building price tracking into its AI. Startups like Perplexity and Daydream are positioning themselves as your personal shopping agents. The pitch is compelling: AI that researches products, compares prices, and executes purchases on your behalf. …

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