Technology

Why a SaaS Tool Won’t Implement Itself

We’ve all been there. An organization is stuck in legacy, processes are inefficient, and it takes an army of people to get things don. The solution? Buy a tool. And not just any tool — a SaaS product with a sleek interface, strong G2/Gartner reviews, and a demo that makes the future look like it will build itself. Contracts are signed. Seats are provisioned. Invites are sent. Then, weeks go by and very little changes. …

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Build vs. Buy in the Age of AI Coding Assistants

For most of my career, the build vs. buy decision in software has leaned heavily toward buy, especially in the enterprise. It is understandable. Buy is faster. Buy is safer. Buy comes with support, training, and a roadmap. But lately, I have been rethinking that bias. More accurately, AI coding assistants are forcing me to. Claude, ChatGPT, Gemini, and others have fundamentally shifted the landscape. We are entering a world where build is no longer …

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