Stop Automating Broken Processes
One of the biggest mistakes I see in digital projects? Teams rushing to automate business processes without first asking whether those processes make any sense to begin with. Just because something exists doesn’t mean it’s worth preserving. If a process is slow, unclear, or stitched together with manual workarounds, automating it won’t solve the problem — it’ll lock it in. You’ll make the mess go faster, not better. A Real Example In a former company, …