Why a SaaS Tool Won’t Implement Itself
We’ve all been there. An organization is stuck in legacy, processes are inefficient, and it takes an army of people to get things don. The solution? Buy a tool. And not just any tool — a SaaS product with a sleek interface, strong G2/Gartner reviews, and a demo that makes the future look like it will build itself. Contracts are signed. Seats are provisioned. Invites are sent. Then, weeks go by and very little changes. …